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KOMPaaS.tech adds Make integration to its CPaaS

Telecommunications operator and software developer KOMPaaS.tech has announced the completion of the integration of its Virtual PBX with the cloud platform Make.

Make is a cloud-based business process automation platform that helps organisations of all sizes and across all industries to visualise their systems, simplify processes, and implement AI in day-to-day operations without requiring programming skills.

The platform combines flexibility and scalability, allowing solutions to be tailored to the needs of any business.

More than 3,000 applications are available for integration, including CRM systems, messaging apps, email services, and telephony.

The integration of KOMPaaS.tech with Make opens up new opportunities for automating internal processes.

By combining the KOMPaaS.tech Virtual PBX with many available applications on a single low-code platform, organisations can significantly reduce routine tasks.

The integration of the KOMPaaS.tech Virtual PBX and Make enables:

  • automatic creation of CRM tasks for incoming and outgoing calls
  • sending SMS or email notifications to customers once a call has ended
  • call recording and storage in the cloud using additional PBX features such as Call Recording and Disk Storage

The KOMPaaS.tech Virtual PBX also includes functionality for processing voice messages, distributing calls among staff, and generating call reports.

How to get started?

The integration of the KOMPaaS.tech Virtual PBX with Make consists of three main steps:

  1. Create the integration
    In the My KOMPaaS account, create an integration with Make.
  2. Install the integration
    In your Make account, install the KOMPaaS application.
  3. Connect the integration
    In your Make account, create a scenario and link it to a KOMPaaS event.

A detailed setup guide is available in the KOMPaaS.tech knowledge base.

KOMPaaS.tech’s portfolio includes more than ten direct integrations with CRM systems and other external services — both general-purpose and specialised. These include MS Teams, Kommo, MiniCRM, Bitrix24, Altegio, Make, Slack, as well as messaging platforms such as WhatsApp, Telegram, Viber, RCS, SMS, email, and more.

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