Phone numbers

KOMPaaS SoftPhone

Make calls via SIP from your smartphone.

– For remote employees, those with a mobile work schedule, individual entrepreneurs, and small businesses
– SIP telephony services are available with connected phone numbers
– No additional equipment or complex setup required
– eSIM available for international roaming

What is a Softphone?

A softphone is a mobile application for making calls using a SIP connection. It is a secure business communicator that is installed on smartphones and performs the functions of an IP phone: allowing users to make calls, hold calls, and redirect them.

Features of KOMPaaS Softphone

Easy installation
The mobile application is installed in just a few simple steps. The process is intuitive: the user just needs to follow the on-screen instructions. After installation, simply enter your login and password, grant the necessary system permissions for the app to work, and you'll have access to calls and other services.
No complicated setup
The app is ready to use immediately after installation. Once you've entered your login and password, all the necessary settings will be applied automatically, allowing you to make and receive calls from numbers linked to your account.
Phonebook import
KOMPaaS.tech users can easily import their phonebook into the app. This simplifies the process of adding contacts, allowing users to quickly find and call familiar clients and partners without manually entering phone numbers.
Classic telephony features with the advantages of a Virtual PBX
KOMPaaS.tech combines traditional cloud telephony features, such as calls and SMS, with additional services from a Virtual PBX. If a PBX is connected, the user can set up automatic call routing and integrate the PBX with CRM systems and other external services.
Call management
When connected to a PBX, you gain control over your employees work. You can manage access to services for each specialist. This helps ensure effective resource distribution, monitor employee activity, and optimize all communication processes inside and outside the organization.
What else?
Additionally, when making an outgoing call, you can choose which number to use for the call. The screen also displays the cost per minute for the call. This helps the subscriber assess their communication costs in advance.

Advantages of KOMPaaS Softphone

Cost savings
Travel the world while staying connected with competitive rates.
Convenience
Communicate with clients in a simple and efficient manner, with a wide range of additional communication services at your disposal.
Mobility
The app allows users to stay connected via SIP wherever stable mobile internet or Wi-Fi is available.
Flexibility
Use the mobile app without the need for complex configurations or additional setup.

Customers also buy with this product

Virtual PBX
Set up call scenarios and queues, record, transcribe, and analyze calls, manage communication costs, automatically forward calls to the appropriate managers, and much more.
Use basic functions for free and connect additional features such as Smart IVR Menu, Prompter, Virtual Fax, Operator Evaluation, and Auto Callback for missed calls.
Reduce response times and improve the customer experience.
Learn more
Chatbot
Instantly respond to customer inquiries with an AI-powered chatbot that processes requests 24/7/365.
Integrate the chatbot with messengers and website widgets for seamless communication at all stages of interaction.
Create conversation scenarios without coding in a user-friendly interface.
Delegate up to 80% of typical requests to the chatbot so that support teams can focus on more complex inquiries.
Learn more
Automated calls
Simplify the work of your AI Contact Center by connecting transactional or mass auto calls to customers.
Set a convenient call schedule, define conversation completion criteria, and speed up customer service with speech synthesis and recognition functionality.
Inform customers about new offers, gather feedback, confirm appointments, and much more, five times faster and cheaper than using human operators.
Learn more

Download the App for free

What is required to use the app?

– A smartphone with Android version 9.0 or higher
– An internet speed of at least 2 Mbps

Frequently Asked Questions

Where can I download KOMPaaS Softphone?

The KOMPaaS Softphone app is available for download from major app stores.

Is the app setup required?

No complex setup is required. Simply log in using your account credentials (username and password). The first time you launch the app, you will need to follow the standard procedure provided by the Android system for apps with calling functionality.

How are calls charged through the KOMPaaS Softphone app when calling via SIP?

Calls are charged according to the rates of your plan. Please note that additional charges for internet traffic may apply based on the rates of the internet service provider.

What is "Background Mode" and "Push Mode"?

Background Mode: In this mode, the KOMPaaS Softphone app is always running in the background and continuously maintains a connection with the SIP server, exchanging service requests and responses. This mode consumes more resources and is better suited for office use (where a charger is always available) when you need to answer immediately on the "first ring".

Push Mode: In this mode, the app goes into deep sleep, almost unloading from the phone's memory, and doesn't consume system resources, saving battery life. Instead, a "listener" service for Push notifications from the SIP server remains active. When a Push notification arrives, the service "wakes up" the app and you hear the incoming call signal. The wake-up delay can range from 0.5 to 2 seconds from the time the call is sent by the caller (depending on the power of your phone).