Functions

Call hold

Allows you to place a conversation on hold to make or answer another call.

How does it work?

An operator can pause any incoming or outgoing call after the connection is established to have a conversation on another line or cut off unwanted noises or sounds. While the call is on hold, the client listens to music or announcements that can be set up for a certain number or scenario.

What is it for?

  • Convenient switching between two conversations

  • No unwanted experiences or details for the clients

  • Taking time to clarify the details of customer issues

Tariff

Subscription fee
Monthly fee:
€0
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Activate function

Activate the function independently according to the installation instructions.

Set up